Data analytics (DA) is the process of examining data to draw actionable conclusions. Data analytics requires specialized systems and software. Data analytics softwares range from basic reporting, online analytical processing to advanced analytics.
Data analytics
Today, social media is such a big part of life that it is hard to imagine a world without it. However, it has only been around for a relatively short period of
Telecom has been until very recently a company to customer driven sector, where the company decides on what the customer wants and then provide the same to him. During this time period, factors like
Major media houses covered Geckolyst the customer experience analytical tool which is the latest product to be rolled out from the MobME house. Read the following article covered in Economic Times…
Being customer-centric is the mantra of these fast-changing times. A customer-centric approach places the customer at the center of all the strategies and actions that drive the business. It focuses on
In this technology-driven digital era, customer behavior and preferences are quite dynamic. Customers have taken control of purchase processes. They can compare similar offerings and make informed decisions. The availability and ease
Globalization has increased ease of access to raw materials across the globe. This, in turn, increased the pace of commoditization across industries. Coupled with the rapid integration of technology, it has resulted in consumers